Our approach

Five practices, one arc.

Every engagement names its deliverable up front — then ships it. This is the arc we run whether the scope is a two-week readiness assessment or a production build your team will operate for years.


01

Assess

AI Strategy & Governance

Every engagement starts with what you have: data estate, policy environment, risk posture. We map where AI creates value in your institution — and where it should wait — against FERPA, HIPAA, and board expectations.

You get: a readiness assessment and a governance framework your general counsel can sign.

02

Govern

Leadership & Change

Adoption fails in the cabinet room before it fails anywhere else. We brief presidents, provosts, and boards in their language, and build the decision structures that keep AI accountable to the institution.

You get: an executive briefing series and a standing AI oversight charter.

03

Enable

Workforce Upskilling

Tools don’t upskill people; practice does. Role-based curricula for staff, faculty, and administrators — from prompt literacy to data stewardship — taught by people who run these systems daily.

You get: a role-based curriculum with certification checkpoints.

04

Build

Automation & Agentic AI

We ship. Production GenAI, workflow automation, and agentic systems — built and operated on whatever cloud you run, inside your compliance boundary, with the monitoring and rollback discipline of teams who carry the pager.

You get: a production system on your cloud, with runbooks.

05

Measure

Adoption Analytics & ROI

If you can’t measure it, you bought a demo. We instrument adoption from day one — usage, outcomes, cost — and report return in terms a procurement evaluator will accept.

You get: an adoption dashboard and a defensible ROI model.


The mechanics

How an engagement runs

01

Listen

Two to four weeks of discovery: your data estate, your policies, and the decision that is actually stuck.

02

Name the deliverable

One sentence, agreed by both sides, before any work begins. It is the only definition of done.

03

Ship

Principals do the work. You see progress weekly — not at a final readout.

04

Hand over

Runbooks, training, and a measurement plan your team owns. We leave when you can run it.


Selected work

What the arc looks like in practice

Three engagements led by the principals. Institutions are unnamed by agreement; references are available on request.

Assess → Measure

Multi-campus public university system

[Region] · [Enrollment] students · [Year]

Situation

A system-wide restructuring decision with no shared data model across campuses and a board deadline.

What we did

Built the unified analytic model, ran the scenario analysis, and briefed the board of trustees directly.

What changed

$22M
restructuring analysis adopted by the board; the model became the system’s standing planning tool.

Build

[Regulated enterprise, e.g. healthcare / financial services]

[Cloud] · [Users served] · [Year–present]

Situation

[A manual, document-heavy workflow inside a strict compliance boundary; pilots had stalled at security review.]

What we did

[Designed and shipped a production GenAI/agentic system on the client’s cloud with monitoring, audit trail, and rollback; operated it post-launch.]

What changed

[8+]
[systems in production; e.g. cycle time from X days to Y hours, zero compliance findings across N audits.]

Govern → Enable

Public university, institutional research function

[Region] · [Enrollment] students · [Year]

Situation

Fifteen disconnected survey instruments across advising, climate, employees, and outcomes — no shared cadence, no governance, no one number leadership trusted.

What we did

Stood up a single institutional research program: annual, one-time, and ongoing instruments on one calendar, one data model, and a review cadence the cabinet owns.

What changed

15
instruments under one governance model; [response rate / turnaround / decisions informed — add one hard number].


Ways to engage

Three ways in

Fixed-scope assessment

A priced deliverable with a date. The most common first engagement — and sized for simplified acquisition thresholds.

Advisory retainer

A principal on call for your cabinet: board preparation, vendor review, and the questions that don’t wait for a statement of work.

Build & operate

We build on your cloud and run it in production until your team is ready to take the pager.

Tell us where AI is stuck. We’ll name the deliverable.